TERMS OF SERVICE FOR LEXO

Welcome to Lexo! These Terms of Service ("Terms") govern your use of Lexo.nu and related services ("the Service"). By registering an account or using the Service, you agree to these Terms in their entirety.

If you do not accept the Terms, please discontinue use immediately.

1. DEFINITIONS AND PARTIES

1.1 Service Provider

ETL Dynamics AB
Organization number: 559459-2999
Address: Villavägen 7, 747 30 Alunda, Sweden
Email: info@lexo.nu
("we", "us", "Lexo")

1.2 User

You who register an account or use the Service ("you", "User").

1.3 The Service

Lexo is a digital platform that offers:

• AI-powered legal research assistance via chat interface
• Access to database of Swedish court cases
• Tools for generating legal documents (e.g., complaint letters)
• Educational material about Swedish law

2. NATURE AND LIMITATIONS OF THE SERVICE

2.1 What Lexo IS

Lexo is an information and research tool that helps you:

• Understand basic legal concepts
• Find relevant laws and case law
• Draft legal letters and documents
• Navigate the Swedish legal system

2.3 AI-Based Technology

Lexo uses artificial intelligence (AI) to generate responses. This means that:

• Responses are generated automatically without human review (unless otherwise stated)
• AI can make incorrect interpretations or hallucinate ("make up") information
• Responses are based on training data that may be outdated
• Complex legal situations may be misunderstood by AI

You are obligated to verify all information yourself before acting on it.

2.4 Lexo vs Lawyer Comparison

3. USER REQUIREMENTS

3.1 Age

You must be at least 18 years old to use Lexo. If you are under 18, your guardian must approve the use.

4. ACCOUNT AND SECURITY

4.1 Account Responsibility

You are responsible for:

• Keeping your password secret
• All activity on your account
• Immediately notifying us of suspected unauthorized access

5. PRICES AND PAYMENT

5.1 Free Version

Lexo offers a limited free version with:

• Limited number of queries per day/month
• Basic functionality

5.2 Lexo Pro (Subscription)

For extended functionality, we offer Lexo Pro with:

• Unlimited queries
• Access to advanced features
• Priority support

Current prices are always displayed at lexo.nu/pricing.

5.3 Payment

• Payment is made via Stripe (secure third-party provider)
• We NEVER store your card details
• Subscriptions renew automatically until you cancel

6. PRIVACY AND DATA

Your use of the Service means we process your personal data. Full information is available in our Privacy Policy.

Key points:

• We store your chats to display them in your history
• Your questions are sent to Anthropic (AI provider) to generate responses
• We NEVER sell your data to third parties
• You have the right to delete your data at any time

7. DISPUTE RESOLUTION

7.1 Applicable Law

These Terms and your use of the Service are governed by Swedish law.

7.2 Dispute Resolution Steps

Step 1 - Negotiation: In case of dispute, we will first try to resolve it amicably. Contact info@lexo.nu and we will respond within 7 business days.

Step 2 - National Board for Consumer Disputes (ARN): As a consumer, you can turn to ARN for mediation. Website: www.arn.se

Step 3 - Court: If no solution is reached, you have the right to bring action in a general court.

7.3 EU Online Dispute Resolution

EU consumers can use the EU Commission's ODR platform: https://ec.europa.eu/consumers/odr